Added: May 10, 2021
Last edited: Mar 31, 2022
Because LED luminaires require different processes, ease of maintenance is always an important consideration when designing new products. The service tag is an identification system based on QR codes that makes each luminaire uniquely identifiable and provides information about maintenance, installation and spare parts. By scanning the QR codes on all next-generation luminaires, masts and packaging, you can easily access product configuration information, saving valuable time and avoiding errors.
When LED luminaires need maintenance or repair, they are more "complicated" meaning they often require more time to fix and therefore are left off for longer. On top, entire parts not only pieces are often fixed leading to increased material use.
The Philips Service tag application ensures easier maintenance and a smoother installation by scannning QR codes that makes each luminaire uniquely identifiable and provides information about maintenance, installation and spare parts. By simply scanning the QR code on a luminaire, the technician will get relevant information for troubleshooting.
The service tag provide access to vital information about lighting components when and where you need them. Programming digital spare parts, such as LED drivers, to factory settings using Near Field Communication (NFC) technology. Making it possible to create your own digital library of installed lighting equipment. Flexibility to tailor the luminaires to the best balance between lighting requirements and energy savings. The maintenance of the luminaires is preserved, because all configured luminaire information is * stored in the cloud * using the Service tag app.
