Dispatch Goods - Reverse logistics and packaging as a service for businesses | Knowledge Hub | Circle Economy Foundation
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Business case
Dispatch Goods - Reverse logistics and packaging as a service for businesses
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Dispatch Goods is a reverse logistics company building the infrastructure for circular packaging. Based in San Francisco, the company enables restaurants, grocery stores, and direct-to-consumer brands to offer their customers food in completely reusable packaging, again and again.

Problem

Plastic is ubiquitous in today's society. A great amount of plastic is specifically flowing into the packaging industry. However, economic and technical limitations cause most plastic packaging to have a linear and unsustainable life, often characterized by a very short use phase.

Solution

Dispatch Goods has a wide range of durable packaging alternatives in plastics, metal and glass fitting the diverse needs of restaurants, grocery stores and food delivery companies. After the packaging is provided to these partners and used by their customers, Dispatch Goods takes care of reverse logistics. The company collects the packaging, washes it and delivers it back to partners.

Partner companies and can schedule pick up times by scanning a QR code found on the packaging.

In the case of food delivery companies, final customers can schedule pickup throught Dispatch Goods website.

Outcome

1,304,325 single-use items saved from entering waste streams since 2020!

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